Complimentary Wi-Fi is available throughout PayPal Park thanks to Cisco. Guests may connect by selecting the "GoQuakes" network on their mobile device.

How to Create a TIXR account:

Go to the Earthquakes Tixr page.

Make sure you use the same email address you’ve used with the Quakes in previous seasons when signing up for an account.

Follow the steps in the video below.

Can I use a screenshot of my ticket?

No, due to new rotating barcode technology to keep tickets secure, screenshots will not be valid. You must present your mobile ticket on your phone for access into PayPal Park.

How to access and use contactless tickets

What if I have no reception at the stadium?

To ensure seamless entry, we highly recommend downloading your tickets to your phone before arriving to the game. Save the tickets to your wallet, as screenshots will not be accepted.

How to add tickets to your wallet

Can I still print my tickets from home?

Tickets for all San Jose Earthquakes games will no longer include a printable PDF option. This decision was made to protect the integrity of your season tickets and to prevent fraud and counterfeit problems that often accompany PDF tickets. Printed PDF tickets WILL NOT be accepted at PayPal Park for admittance.

Can I Sell My Tickets?

If you bought a ticket directly from the Earthquakes as a season ticket holder or on Tixr but can’t attend the event, you may be able to resell your ticket directly through Tixr. This guide will walk you through how resale works, how to list your ticket, and how to get paid.

How to sell your tickets

Why do the San Jose Earthquakes use Secure Digital Tickets?

A digital ticket is the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud.

Digital tickets provide:

  • Quick and easy entry to PayPal Park using your mobile phone or smart device
  • Instant access to all your season tickets through TIXR
  • The ability to manage, transfer and sell your tickets at any time
  • An easy way to go green by printing less paper
  • Reduced risk of lost, stolen, counterfeit or forgotten tickets

Can I have multiple tickets on a single phone?

Yes, you can swipe to view multiple tickets within your account, however, transferring each attendee their ticket is the preferred way of entering PayPal Park.

Transferring tickets provide:

  • A way for all ticket holders to obtain event updates during an event, if applicable.
  • Accessibility to their seat information at all times.
  • An easy way to enter PayPal Park without having to wait for your friends and family.

What if my entire group isn’t with me when I am ready to enter?

Transfer tickets to your group in advance so you don't have to wait to get into the event. Since each person entering PayPal Park will need a ticket to get in, you can transfer each member their ticket individually prior to arrival. Transfer each ticket directly from the "My Tickets" tab – just select the game and ticket and transfer via text or email.

How to transfer tickets

Can I manage my tickets on my desktop instead of my mobile device?

You can manage your tickets from your computer, but you will need a ticket on your mobile device to enter the game.

What if I have additional questions regarding digital ticketing?

Please contact your account service representative if you have any questions, comments of concerns about this process. If you don’t have a designated representative please reach out to the Account Service Team at: accountserviceteam@sjearthquakes.com or call into our main line at (408) 556-7700 and select option 1. Season Ticket Holders also get 4 ticket exchanges, reach out to your representative to do that.